Effective Date: July 13, 2026

Introduction and Acceptance

These Terms and Conditions (“Terms”) govern access to and use of the websites, forms, calendars, client portals, CRM tools, communication tools, software accounts, automation services, websites, funnels, reporting dashboards, consulting services, and related products and services provided by Epic Webcrafts LLC d/b/a Autonomics Agency (“Autonomics Agency,” “we,” “us,” or “our”), including services available through app.autonomics.agency.

By visiting the website, submitting a request, purchasing services, creating or using an account, clicking an acceptance box, signing an order form or proposal that incorporates these Terms, or otherwise using the services, you agree to these Terms. If you use the services on behalf of a business or other organization, you represent that you have authority to bind that organization.

These Terms are a general agreement. A proposal, statement of work, order form, subscription plan, invoice, data processing agreement, business associate agreement, or other written agreement may impose additional terms. If a signed written agreement conflicts with these Terms, the more specific signed agreement controls for the applicable service.

  1. Business Identity

Epic Webcrafts LLC, doing business as Autonomics Agency

Legal and Mailing Address:
7901 4th St N STE 16029
St. Petersburg, FL 33702
United States

Orlando Office:
6900 Tavistock Lakes Blvd.
Orlando, FL 32827
United States

Email: support@autonomics.agency
Phone: +1 844-541-4456

  1. Eligibility and Business Use

You must be at least 18 years old and legally capable of entering a binding agreement. Unless expressly stated otherwise, the services are offered for business and professional use, not personal, family, or household use.

  1. Services

Autonomics Agency provides marketing, lead-conversion, CRM, automation, consulting, implementation, software access, website and funnel services, SEO, GEO, PPC support, analytics, reporting, communication tools, AI-assisted workflows, and related services.

The exact scope, deliverables, schedule, pricing, usage limits, support level, and responsibilities for an engagement are set out in the applicable proposal, order form, subscription plan, invoice, or statement of work. We may use employees, contractors, and service providers to perform the services.

  1. No Guarantee of Results

Marketing, advertising, SEO, GEO, conversion, automation, and sales outcomes depend on many factors outside our control. We do not guarantee search rankings, advertising approval, lead volume, lead quality, appointment volume, revenue, profitability, conversion rates, cost per lead, deliverability, carrier approval, platform approval, or any particular business result.

Estimates, forecasts, examples, audits, recommendations, case studies, benchmarks, and projections are informational and are not guarantees. You remain responsible for business decisions, budgets, offers, pricing, staffing, sales performance, customer service, and legal compliance.

  1. Platform Access and Third-Party Technology

We may provide access to white-labeled or third-party software, CRM, automation, communication, calendar, form, funnel, website, reporting, payment, hosting, artificial intelligence, and integration technologies.

Third-party providers control their own products, pricing, features, terms, availability, data practices, usage limits, APIs, policies, and enforcement decisions. We are not responsible for outages, changes, restrictions, suspension, filtering, data-sync issues, deliverability problems, feature removal, security incidents, or other acts or omissions of providers we do not control.

We may modify, replace, suspend, or discontinue a feature or provider when reasonably necessary because of provider changes, security concerns, legal or compliance obligations, pricing changes, product changes, or business needs.

  1. Accounts and Security

You must provide accurate account information and keep it current. You are responsible for protecting usernames, passwords, API keys, connected accounts, devices, and authentication methods; managing authorized users and permissions; removing users who no longer require access; and all activity occurring through your account or authorized users.

Notify us promptly of suspected unauthorized access, compromised credentials, or a security incident. We may require password resets, multi-factor authentication, access restrictions, or other protective measures.

  1. Client Responsibilities

You are responsible for your business operations, products, services, offers, customer relationships, content, data, communications, claims, policies, and legal compliance. You are specifically responsible for:

  • Providing accurate and lawful information, materials, instructions, contact lists, and credentials;
  • Obtaining all rights, notices, permissions, and consent needed for data, content, calls, texts, emails, recordings, tracking, and marketing;
  • Reviewing and approving websites, forms, campaigns, workflows, automations, messages, AI-generated outputs, tracking, and integrations before launch;
  • Monitoring active campaigns and automations and promptly reporting errors or unintended behavior;
  • Maintaining your own privacy policy, terms, consent disclosures, and other notices when required;
  • Complying with consumer protection, advertising, privacy, email, telemarketing, call-recording, and industry-specific laws;
  • Maintaining adequate backups and exporting data before cancellation or termination; and
  • Paying all fees, taxes, usage charges, carrier charges, and provider charges associated with your account.

Our assistance with setup, templates, strategy, or technical configuration does not transfer your legal or operational responsibilities to us.

  1. Communications Compliance

You may use communication tools only for lawful messages to recipients you are permitted to contact. You must comply with all applicable laws and rules, including the Telephone Consumer Protection Act, CAN-SPAM Act, do-not-call requirements, call-recording laws, privacy laws, A2P 10DLC requirements, CTIA guidance, carrier rules, and provider policies.

You may not use purchased, rented, scraped, harvested, or improperly obtained contact lists. You must maintain evidence of consent, use messaging only for the purpose covered by the consent, honor opt-out and unsubscribe requests promptly, and stop communications when consent is withdrawn.

We may suspend or restrict telephone numbers, messaging, email, automations, workflows, or account access when we reasonably believe activity violates law, carrier rules, provider policies, these Terms, or creates legal, security, deliverability, or reputational risk.

  1. Autonomics Agency SMS Program Terms

Program Name: Autonomics Agency SMS Program.

Program Description: After you affirmatively opt in, you may receive text messages from Epic Webcrafts LLC d/b/a Autonomics Agency regarding inquiries, lead leakage audits, consultation requests, appointment confirmations and reminders, account or service updates, billing or transactional notices, customer support, and marketing or promotional messages when you separately consent to marketing messages.

Opt-Out: You can cancel the SMS service at any time. Reply STOP to +1 844-541-4456 or to the number from which you received the message. After you send STOP, we will send a confirmation that you have been unsubscribed. After that confirmation, you will no longer receive messages from that SMS program. To rejoin, sign up again through an approved opt-in method or reply START where supported.

Help: If you experience issues with the messaging program, reply HELP for assistance, email support@autonomics.agency, or call +1 844-541-4456.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Message Frequency and Charges: Message frequency varies based on your interaction with us and the consent you provide. Message and data rates may apply to messages sent to you from us and from you to us. Contact your wireless provider with questions about your text or data plan.

Recurring Messages and Purchase Condition: By opting in, you authorize recurring text messages for the selected program. Consent to receive marketing text messages is not a condition of purchasing any product or service.

Privacy: For privacy-related inquiries, review our Privacy Policy at https://autonomics.agency/privacy-policy.

Mobile Data Protection: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be provided to third parties for marketing or promotional purposes. Aggregators and providers of the Text Message services may process such information solely as necessary to deliver the messaging program.

  1. Prohibited and Restricted Uses

You may not use the website, platform, or services to:

  • Engage in unlawful, fraudulent, deceptive, abusive, harassing, defamatory, or harmful conduct;
  • Send spam, phishing, smishing, malware, malicious links, or misleading communications;
  • Impersonate another person or business or misrepresent an offer, product, service, or identity;
  • Contact individuals without required consent or after an opt-out;
  • Circumvent carrier filtering, platform restrictions, usage limits, security controls, or compliance review;
  • Upload data or content you do not have the right to use;
  • Reverse engineer, scrape, copy, reproduce, resell, sublicense, or exploit the platform except as expressly authorized;
  • Use the services for prohibited or restricted content under applicable law, carrier rules, or provider policies, including illegal products, unlawful financial offers, controlled substances, firearms, tobacco, adult content, gambling, hate, or other restricted categories; or
  • Use the services in a way that could harm Autonomics Agency, a provider, a carrier, a client, a user, or the public.

We may update restricted-use requirements to reflect changes in law, carrier rules, and provider policies.

  1. Client Data

As between you and Autonomics Agency, you retain ownership of data and materials you provide. You grant us a limited right to host, copy, process, transmit, display, modify, and otherwise use those materials as reasonably necessary to provide, support, secure, and improve the contracted services, process billing, comply with law, and enforce agreements.

You represent that you have all rights, notices, and consent required for the data and materials you provide or use through the services. You are responsible for the legality, accuracy, integrity, and consent basis of client data.

  1. Sensitive and Regulated Data

Unless we expressly agree in writing, you may not use the services to collect or process Social Security numbers, full financial account credentials, full payment card numbers outside an approved payment processor, passport or driver’s license numbers, protected health information, medical records, sensitive biometric identifiers, children’s information, or other highly regulated information.

We do not represent that the standard services are HIPAA, GLBA, FERPA, PCI DSS, or otherwise industry-compliant unless expressly stated in a signed agreement and any required controls and agreements are in place.

  1. Artificial Intelligence and Automation

AI and automation features may produce inaccurate, incomplete, outdated, biased, duplicated, or unsuitable outputs and may behave unexpectedly. You must review and approve outputs, messages, recommendations, workflows, and actions before relying on them or sending them to customers.

You are responsible for maintaining appropriate human oversight, testing, monitoring, fallback procedures, and legal review. We are not liable for decisions made solely from AI-generated or automated output, or for losses caused by failing to review or monitor an automation.

  1. Fees, Billing, Taxes, and Usage Charges

Fees are stated in the applicable proposal, order form, subscription plan, invoice, or statement of work. Unless stated otherwise, fees are in U.S. dollars and do not include taxes, carrier charges, telephone usage, SMS or email usage, premium integrations, advertising spend, domains, third-party software, or other pass-through costs.

You authorize us and our payment processor to charge the payment method on file for recurring fees, approved one-time fees, usage charges, overages, taxes, and other amounts due. You must keep payment information current.

Past-due amounts may result in service suspension, loss of platform access, pausing of workflows or communications, late fees where permitted, collection costs, and termination. You remain responsible for amounts incurred before suspension or termination.

A chargeback is not a substitute for cancellation or dispute resolution. You agree to contact us promptly regarding billing questions. An improper or fraudulent chargeback is a material breach, and you are responsible for reasonable costs incurred responding to it, to the extent permitted by law.

  1. Subscriptions, Renewal, Cancellation, and Refunds

Recurring services automatically renew for the same billing period until cancelled, unless the applicable order form or subscription plan states otherwise. Cancellation is effective at the end of the current paid billing period unless a written agreement states a different notice period or effective date.

To cancel, use any cancellation control provided in the account or send a clear written request to support@autonomics.agency. Cancellation does not erase unpaid balances, usage charges, work already performed, non-cancellable commitments, or charges incurred before the effective cancellation date.

Except as expressly stated in a signed agreement or required by law, setup fees, implementation fees, consulting fees, subscription fees, usage charges, advertising spend, third-party charges, and completed work are non-refundable. We may issue a discretionary credit or refund without creating an obligation to do so in another case.

  1. Suspension and Termination

We may suspend or terminate access immediately for nonpayment, security risk, unlawful conduct, prohibited use, provider or carrier enforcement, material breach, abuse, excessive risk, or when required by law. We may also discontinue a service on reasonable notice when practical.

Upon termination, your right to use the services ends. We may delete or disable access to data after a reasonable transition period, subject to provider functionality, legal retention, backups, and unpaid amounts. You are responsible for exporting data before cancellation or termination.

  1. Support and Service Levels

Support channels, response targets, business hours, and included support depend on the applicable plan or agreement. Unless a signed agreement expressly states a service-level commitment, response and resolution times are estimates and are not guaranteed.

You should contact Autonomics Agency, rather than an underlying white-label or infrastructure provider, for account support unless we direct otherwise.

  1. Client Approvals and Changes

Approvals provided by email, client portal, project-management system, text message, meeting notes, or another documented channel may be relied upon as authorization. Changes requested after approval may affect fees, scope, and schedule.

You are responsible for promptly reviewing deliverables and reporting material errors. Unless a written agreement states otherwise, failure to report a readily identifiable issue within ten business days after delivery or launch may be treated as acceptance, without waiving claims that cannot legally be waived.

  1. Intellectual Property

Autonomics Agency and its licensors retain ownership of pre-existing materials, methods, processes, templates, software, systems, know-how, documentation, automation frameworks, code libraries, prompts, designs, and other intellectual property used to provide the services.

Upon full payment, you receive the ownership or license rights expressly stated in the applicable written agreement. Unless expressly assigned in writing, no intellectual property ownership transfers to you. Third-party software, stock assets, fonts, plugins, APIs, and licensed materials remain subject to their own licenses.

  1. Client Materials, Feedback, and Portfolio Use

You retain ownership of your logos, trademarks, content, data, and materials. You grant us the limited rights needed to perform the services.

You may provide suggestions or feedback. We may use feedback without restriction or compensation, provided we do not disclose your confidential information.

We will not publicly identify you or display non-public work as a case study without permission. Publicly available work and your name or logo may be referenced only as permitted by the applicable agreement or your approval.

  1. Confidentiality

Each party may receive non-public business, technical, financial, or customer information from the other. The receiving party will use reasonable care to protect confidential information and use it only for the relationship, except for information that is public through no breach, already lawfully known, independently developed, lawfully received from another source, or required to be produced by law.

More specific confidentiality obligations in a signed agreement control.

  1. Privacy

Our processing of personal information is described in the Privacy Policy at https://autonomics.agency/privacy-policy. Clients using the platform for their own contacts are responsible for their own privacy notices, consent, data requests, and lawful instructions.

  1. Disclaimers of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE, PLATFORM, DELIVERABLES, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, AVAILABILITY, AND UNINTERRUPTED OPERATION.

WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE, SECURE, COMPATIBLE WITH EVERY SYSTEM, APPROVED BY ANY PLATFORM OR CARRIER, OR SUITABLE FOR A PARTICULAR LEGAL OR REGULATORY REQUIREMENT.

  1. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AUTONOMICS AGENCY, EPIC WEBCRAFTS LLC, AND THEIR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR LOST-PROFIT DAMAGES, OR FOR LOST REVENUE, LOST DATA, LOST BUSINESS OPPORTUNITY, LOSS OF GOODWILL, BUSINESS INTERRUPTION, PLATFORM DOWNTIME, PROVIDER OUTAGES, MESSAGE DELIVERY FAILURE, EMAIL DELIVERABILITY, SMS FILTERING, SEARCH RANKING CHANGES, ADVERTISING PERFORMANCE, AI ERRORS, AUTOMATION ERRORS, INTEGRATION FAILURES, OR UNAUTHORIZED ACCESS.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE WEBSITE, PLATFORM, OR SERVICES WILL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE FEES ACTUALLY PAID TO AUTONOMICS AGENCY FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

These limits apply regardless of the legal theory and even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain exclusions or limitations, so some provisions may not apply.

  1. Indemnification

You agree to defend, indemnify, and hold harmless Autonomics Agency, Epic Webcrafts LLC, and their owners, officers, employees, contractors, and service providers from claims, demands, investigations, damages, liabilities, judgments, settlements, fines, penalties, costs, and reasonable attorneys’ fees arising from or related to:

  • Your business, products, services, offers, customer relationships, or use of the services;
  • Your content, data, contact lists, campaigns, communications, instructions, or approved materials;
  • Your violation of law, carrier rules, provider policies, these Terms, or third-party rights;
  • Your failure to obtain required consent, provide required notices, or honor an opt-out;
  • Your SMS, MMS, email, calling, advertising, privacy, or data-processing activity;
  • Your misuse of AI, automations, workflows, integrations, accounts, or credentials; or
  • Acts or omissions of your employees, contractors, users, customers, or representatives.

We may assume control of the defense with counsel of our choice, and you will reasonably cooperate. You may not settle a claim imposing liability, admission, or obligation on us without our written consent.

  1. Informal Dispute Resolution

Before filing a formal claim, the complaining party must send a written notice describing the dispute, relevant facts, requested relief, and contact information to support@autonomics.agency. The parties will attempt in good faith to resolve the dispute for at least 30 days after receipt of the notice. This requirement does not prevent a party from seeking urgent temporary injunctive relief where necessary to prevent immediate harm.

  1. Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for eligible small-claims matters and claims seeking temporary or permanent injunctive relief for misuse of intellectual property, confidential information, security systems, or unauthorized access, any dispute arising out of or relating to these Terms, the website, platform, or services will be resolved by binding individual arbitration under the Federal Arbitration Act.

The arbitration will be administered by the American Arbitration Association under its applicable Commercial Arbitration Rules. The proceeding may be conducted remotely unless the arbitrator determines that an in-person hearing is necessary. The arbitrator may award any individual remedy available in court, subject to these Terms, and the award may be entered in a court of competent jurisdiction.

Disputes must be brought only in an individual capacity. Neither party may bring or participate in a class, collective, consolidated, coordinated, mass, or representative action or arbitration. EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION TO THE FULLEST EXTENT PERMITTED BY LAW.

You may opt out of this arbitration provision by sending written notice to support@autonomics.agency within 30 days after first accepting these Terms. The notice must include your name, business name, account email, and a clear statement that you opt out of arbitration. Opting out does not affect the remaining Terms.

  1. Time Limit to Bring Claims

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE FILED WITHIN ONE YEAR AFTER THE CLAIM ACCRUED, OR IT IS PERMANENTLY BARRED.

This section does not shorten a limitation period that applicable law does not permit the parties to shorten.

  1. Governing Law and Court Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. For disputes that are not subject to arbitration, each party consents to the exclusive jurisdiction of the state and federal courts located in Florida and waives objections based on venue or inconvenient forum, except where applicable law requires otherwise.

  1. Force Majeure

We are not responsible for delay or failure caused by events beyond our reasonable control, including natural disasters, severe weather, fire, epidemic, war, civil unrest, government action, labor dispute, power or internet failure, cyberattack, carrier action, provider outage, API change, platform restriction, or failure of third-party infrastructure.

  1. Changes to Services and Terms

We may update the services and these Terms to reflect product, provider, legal, security, pricing, or business changes. The effective date will be updated when these Terms change. Material changes affecting an active paid service may be communicated through the account, website, or email where reasonably practical.

Continued use after the effective date of an updated version constitutes acceptance to the extent permitted by law. If you do not agree to an update, you must stop using the affected services and cancel in accordance with the applicable agreement.

  1. Miscellaneous

These Terms and incorporated written agreements are the entire agreement regarding their subject matter. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will continue in effect.

Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. We may assign them in connection with a merger, sale, financing, reorganization, or transfer of the applicable business or assets.

The parties are independent contractors. These Terms do not create a partnership, franchise, fiduciary, employment, or agency relationship. Headings are for convenience only. Electronic notices, signatures, approvals, and records may satisfy writing requirements to the extent permitted by law.

  1. Contact

Questions and legal notices may be sent to:

Epic Webcrafts LLC, doing business as Autonomics Agency

Legal and Mailing Address:
7901 4th St N STE 16029
St. Petersburg, FL 33702
United States

Orlando Office:
6900 Tavistock Lakes Blvd.
Orlando, FL 32827
United States

Email: support@autonomics.agency
Phone: +1 844-541-4456