Effective Date: July 13, 2026

INTRODUCTION

Epic Webcrafts LLC, doing business as Autonomics Agency (“Autonomics Agency,” “we,” “us,” or “our”), respects your privacy.

This Privacy Policy explains how we collect, use, protect, retain, and otherwise process personal information when you:

  • Visit autonomics.agency;
  • Submit a form;
  • Request a Lead Leakage Audit;
  • Schedule an appointment or consultation;
  • Communicate with us;
  • Purchase or use our services;
  • Access a client portal, CRM, automation platform, software account, reporting dashboard, or related service; or
  • Use services available through app.autonomics.agency or another Autonomics Agency website, subdomain, form, calendar, funnel, or communication channel.

This Privacy Policy also explains how we process information on behalf of business clients that use our CRM, automation, messaging, forms, calendars, websites, funnels, reporting, and related tools.

When we process information on behalf of a business client, that client generally determines why and how the information is collected and used. In those circumstances, we process the information only as necessary to provide the requested services and in accordance with the client’s lawful instructions.

  1. BUSINESS IDENTITY AND CONTACT INFORMATION

Epic Webcrafts LLC, doing business as Autonomics Agency

Legal and Mailing Address:
7901 4th St N STE 16029
St. Petersburg, FL 33702
United States

Orlando Office:
6900 Tavistock Lakes Blvd.
Orlando, FL 32827
United States

Email: support@autonomics.agency
Phone: +1 844-541-4456

  1. INFORMATION WE COLLECT

We collect information reasonably necessary to operate our business, respond to requests, provide services, maintain accounts, communicate with users, process payments, improve our website and platform, prevent fraud, maintain security, and comply with legal obligations.

Information you provide directly may include:

  • Your name;
  • Business or organization name;
  • Job title;
  • Email address;
  • Telephone or mobile number;
  • Mailing address;
  • Website address;
  • Information submitted through contact forms, audit requests, questionnaires, surveys, calendars, onboarding forms, support requests, or consultation requests;
  • Account information, user permissions, login-related information, and profile settings;
  • Appointment details;
  • Communication preferences;
  • Marketing and non-marketing consent records;
  • SMS opt-in and opt-out records;
  • Emails, text messages, call records, chat messages, support requests, and other communications;
  • Files, documents, content, credentials, integrations, and materials you choose to provide;
  • Billing details, invoices, payment status, subscription information, and transaction records; and
  • Other information you voluntarily provide.

Information collected automatically may include:

  • Internet Protocol address;
  • Browser type;
  • Device type;
  • Operating system;
  • Referring website or page;
  • Pages viewed;
  • Approximate location derived from an IP address;
  • Session activity;
  • Date and time information;
  • Cookie identifiers;
  • Website interactions; and
  • Platform usage and performance information.

We may also receive business contact information from:

  • Public business directories;
  • Professional networking platforms;
  • Chamber of commerce or event directories;
  • Referrals;
  • Event registrations;
  • Integrations you authorize; and
  • Service providers acting on our instructions.
  1. CLIENT DATA PROCESSED ON BEHALF OF BUSINESS CLIENTS

Business clients may upload, collect, store, or manage information about their leads, customers, prospects, patients, clients, users, employees, vendors, or other contacts through our services.

This information may include:

  • Names;
  • Email addresses;
  • Telephone numbers;
  • Appointment information;
  • Form submissions;
  • Communication records;
  • Customer relationship management records;
  • Pipeline information;
  • Notes;
  • Tags;
  • Tasks;
  • Transaction information;
  • Consent records;
  • Marketing preferences; and
  • Other related business records.

The business client is responsible for:

  • Determining the lawful purpose for collecting and using the information;
  • Providing required privacy notices;
  • Obtaining required consent;
  • Maintaining evidence of consent;
  • Responding to privacy requests;
  • Honoring communication preferences and opt-out requests; and
  • Complying with applicable privacy, marketing, telemarketing, email, and text-messaging laws.

We process client data only as reasonably necessary to:

  • Configure and operate the client’s account;
  • Provide CRM and automation functionality;
  • Deliver authorized communications;
  • Provide customer support;
  • Troubleshoot technical issues;
  • Maintain security;
  • Process billing;
  • Provide reporting;
  • Maintain integrations; and
  • Comply with legal obligations.

We do not use a client’s contact list or client-controlled customer information to market unrelated products or services to those contacts.

  1. HOW WE USE INFORMATION

We may use personal information to:

  • Respond to inquiries, audit requests, consultation requests, and support requests;
  • Schedule and manage appointments, meetings, reminders, and follow-up communications;
  • Create, administer, secure, and support accounts and client workspaces;
  • Provide consulting, marketing, automation, CRM, SEO, GEO, PPC, analytics, reporting, implementation, website, funnel, and related services;
  • Operate forms, calendars, pipelines, workflows, landing pages, websites, communication tools, dashboards, and integrations;
  • Send service-related, transactional, administrative, billing, security, appointment, and support communications;
  • Send marketing communications where permitted by law and consistent with the consent or communication preferences provided;
  • Process invoices, subscriptions, payments, usage charges, refunds, and payment disputes;
  • Measure website and campaign performance;
  • Troubleshoot technical problems;
  • Improve user experience;
  • Develop and improve our services;
  • Prevent fraud, spam, abuse, security incidents, and unauthorized access;
  • Enforce agreements;
  • Protect the rights, safety, and property of Autonomics Agency, our clients, users, and others; and
  • Comply with applicable laws, regulations, legal processes, carrier requirements, and platform rules.
  1. LEGAL BASES FOR PROCESSING

Where applicable law requires a legal basis, we process personal information based on one or more of the following:

  • Your consent;
  • Performance of a contract;
  • Steps requested before entering into a contract;
  • Our legitimate interests in operating, securing, supporting, and improving our business and services;
  • Compliance with legal obligations; and
  • Protection of legal rights, safety, and security.

You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that occurred before the withdrawal.

  1. SERVICE PROVIDERS ACTING ON OUR BEHALF

We use service providers to perform business functions on our behalf, including:

  • Website hosting;
  • CRM and automation functionality;
  • Cloud storage;
  • Payment processing;
  • Appointment scheduling;
  • Email delivery;
  • SMS and telephone services;
  • Analytics;
  • Security;
  • Customer support;
  • Technical support;
  • Artificial intelligence and automation features; and
  • Professional services.

These service providers may process information only as reasonably necessary to perform services for us, subject to applicable contractual obligations and law.

We do not permit service providers to use:

  • Mobile opt-in information;
  • SMS consent records;
  • Text-messaging originator information;
  • Client contact lists; or
  • Client-controlled customer information

for their own marketing or promotional purposes.

We may disclose information when required by a valid legal process or when reasonably necessary to:

  • Comply with law;
  • Investigate fraud;
  • Protect rights or safety;
  • Prevent abuse;
  • Maintain security; or
  • Enforce our agreements.

We do not sell personal information or provide personal information to outside parties for their own marketing or promotional purposes.

  1. SMS, MOBILE INFORMATION, AND CONSENT

If you provide a mobile telephone number and affirmatively opt in, Epic Webcrafts LLC, doing business as Autonomics Agency, may send you text messages related to:

  • Your inquiry;
  • Lead Leakage Audit requests;
  • Consultation requests;
  • Appointment confirmations;
  • Appointment reminders;
  • Account information;
  • Service updates;
  • Support requests;
  • Billing or transactional notices; and
  • Marketing or promotional communications when you have separately consented to receive marketing messages.

Message frequency varies based on your interactions with us and the consent you provide.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

You may also request assistance by calling +1 844-541-4456 or emailing support@autonomics.agency.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be processed by subcontractors providing support services, such as customer service, communications infrastructure, telecommunications delivery, or technical support, only as necessary to provide those services.

All other use-case categories exclude text-messaging originator opt-in data and consent. Text-messaging originator opt-in information and consent will not be shared with any third parties for marketing or promotional purposes.

Aggregators, telecommunications carriers, and providers of the text-messaging services may process mobile information and consent records solely as necessary to operate, route, deliver, support, secure, and maintain the messaging program.

We maintain consent and opt-out records as reasonably necessary for compliance.

We honor valid opt-out requests and may retain a suppression record to ensure that no further messages are sent through the applicable messaging program.

  1. EMAIL AND TELEPHONE COMMUNICATIONS

We may send transactional, service-related, administrative, appointment, billing, support, and security emails.

We may send marketing emails where permitted by law.

You may unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us at support@autonomics.agency.

Unsubscribing from marketing communications does not prevent us from sending necessary service-related, account-related, billing, security, or transactional communications.

Telephone calls may be monitored, recorded, or transcribed for:

  • Quality assurance;
  • Training;
  • Customer support;
  • Security;
  • Documentation; and
  • Dispute resolution.

Calls will be recorded or monitored only where permitted by law and after any legally required notice.

Some communications may use automated or AI-assisted tools. You may request assistance from a human representative when reasonably available.

  1. COOKIES, ANALYTICS, AND SIMILAR TECHNOLOGIES

We may use cookies, pixels, local storage, analytics tools, and similar technologies to:

  • Keep the website functioning;
  • Remember preferences;
  • Understand website usage;
  • Measure performance;
  • Maintain security;
  • Prevent abuse;
  • Improve user experience; and
  • Improve our services.

Analytics and advertising technology providers may process limited browser, device, and website-usage information on our behalf.

Analytics and advertising providers are not permitted to receive or use:

  • Mobile opt-in information;
  • SMS consent records; or
  • Text-messaging originator data

for their own marketing or promotional purposes.

You may manage cookies through any cookie controls presented on the website and through your browser settings.

Disabling certain cookies may affect website functionality.

Where legally required, we honor applicable consent choices and recognized opt-out preference signals.

  1. PAYMENTS AND BILLING

Payments may be processed through a third-party payment processor.

We generally do not store complete payment card numbers on our own systems.

Payment processors may process:

  • Payment card information;
  • Billing information;
  • Transaction information;
  • Payment status; and
  • Fraud-prevention information

under their own terms and privacy notices.

We may retain:

  • Invoices;
  • Payment status;
  • Subscription records;
  • Usage charges;
  • Refund records;
  • Chargeback information; and
  • Related accounting information

as reasonably necessary for business, tax, accounting, legal, and dispute-resolution purposes.

  1. ARTIFICIAL INTELLIGENCE AND AUTOMATION

Some services may use artificial intelligence, automated workflows, transcription, summarization, lead routing, content generation, data analysis, or other automated tools.

Information submitted to these features may be processed to:

  • Provide the requested function;
  • Operate workflows;
  • Generate reports or summaries;
  • Troubleshoot issues;
  • Improve account functionality;
  • Maintain security; and
  • Support the services.

We do not intentionally use confidential client data to train our own general-purpose artificial intelligence model.

Third-party AI-enabled features are subject to the applicable provider’s terms, privacy practices, and data-processing commitments.

Clients and users are responsible for reviewing and approving automated outputs, messages, recommendations, workflows, and communications before relying on or distributing them.

  1. SENSITIVE AND REGULATED INFORMATION

Do not submit the following information through public website forms, ordinary emails, standard text messages, or ordinary communications unless we have expressly agreed in writing to receive and process it:

  • Social Security numbers;
  • Complete payment card numbers;
  • Bank account credentials;
  • Passport numbers;
  • Driver’s license numbers;
  • Medical records;
  • Protected health information;
  • Sensitive biometric identifiers;
  • Information about children; or
  • Other highly sensitive or regulated information.

Our standard services are not represented as compliant with HIPAA, GLBA, FERPA, PCI DSS, or another industry-specific regulatory framework unless:

  • We expressly agree in writing;
  • Any required agreements have been executed; and
  • The required technical and organizational controls have been implemented.
  1. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

  • Provide services;
  • Maintain accounts;
  • Complete transactions;
  • Maintain consent and opt-out records;
  • Comply with legal and accounting obligations;
  • Resolve disputes;
  • Enforce agreements;
  • Maintain security;
  • Prevent fraud; and
  • Preserve appropriate business records.

Client data may remain available while the applicable account is active.

After cancellation or termination, access may be suspended or removed.

Some information may remain in:

  • Backups;
  • System logs;
  • Archives;
  • Billing records;
  • Compliance records;
  • Suppression lists;
  • Security records; or
  • Service-provider systems

for a reasonable period or as required by law.

Business clients are responsible for exporting information they wish to retain before account closure or termination.

  1. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect information against:

  • Unauthorized access;
  • Loss;
  • Misuse;
  • Alteration;
  • Destruction; and
  • Unauthorized disclosure.

Safeguards may include:

  • Access controls;
  • Authentication;
  • Encryption in transit where supported;
  • Logging;
  • Backups;
  • Vendor review;
  • Security monitoring; and
  • Restricted employee or contractor access.

No transmission, storage, or information system is completely secure.

We cannot guarantee absolute security.

Users and clients are responsible for:

  • Protecting account credentials;
  • Using appropriate permissions;
  • Maintaining secure devices;
  • Securing connected accounts;
  • Removing access for unauthorized or former users; and
  • Notifying us promptly of suspected unauthorized access or security incidents.
  1. YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you live and applicable law, you may have the right to request:

  • Access to personal information;
  • Correction of inaccurate information;
  • Deletion of certain information;
  • A copy of certain information;
  • Restriction of certain processing;
  • Objection to certain processing;
  • Withdrawal of consent; or
  • An appeal of a denied privacy request.

To submit a privacy request, email support@autonomics.agency.

We may need to verify your identity and authority before responding.

We may deny, limit, or delay a request where permitted or required for:

  • Legal compliance;
  • Security;
  • Fraud prevention;
  • Billing;
  • Contract performance;
  • Recordkeeping;
  • Establishing or defending legal claims; or
  • Protecting the rights and privacy of others.

We do not sell personal information for money.

We do not provide personal information or mobile information to third parties or affiliates for their own marketing or promotional purposes.

  1. FLORIDA AND UNITED STATES PRIVACY RIGHTS

Residents of certain states may have additional rights under applicable state privacy laws.

Because privacy-law coverage can depend on business size, revenue, data volume, and the type of information processed, not every state privacy law will apply to every interaction with us.

Where an applicable state law provides additional rights, we will respond to verified requests as required by that law.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

  1. CHILDREN’S PRIVACY

Our website and services are intended for businesses and adults.

They are not directed to children under 13 years old.

We do not knowingly collect personal information directly from children under 13 through our website or services.

If you believe that a child has provided personal information to us, contact us at support@autonomics.agency so we can investigate and take appropriate action.

  1. INTERNATIONAL USERS

Autonomics Agency operates from the United States.

If you access our website or services from another country, personal information may be processed in the United States and in other locations where our service providers operate.

Privacy laws in those locations may differ from the laws in your country.

Where required, we will use reasonable safeguards for applicable international data transfers.

  1. LINKS AND EXTERNAL SERVICES

Our website, platform, forms, emails, or communications may contain links to external websites, platforms, tools, and services.

We are not responsible for the privacy, security, content, or practices of services we do not control.

You should review the privacy policy and terms of any external service before providing information or using that service.

  1. BUSINESS TRANSFERS

If Epic Webcrafts LLC or Autonomics Agency is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, business records may be transferred as part of that transaction, subject to appropriate confidentiality, security, and legal obligations.

Mobile opt-in information and text-messaging consent will not be transferred or used for third-party marketing or promotional purposes as a result of such a transaction.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in:

  • Our services;
  • Technology;
  • Legal obligations;
  • Security practices;
  • Service providers; or
  • Business practices.

The updated effective date will appear at the top of the Privacy Policy.

Where required by law, we will provide additional notice or obtain consent for material changes.

Continued use of the website or services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by law.

  1. CONTACT US

Questions, privacy requests, and concerns may be sent to:

Epic Webcrafts LLC, doing business as Autonomics Agency

Legal and Mailing Address:
7901 4th St N STE 16029
St. Petersburg, FL 33702
United States

Orlando Office:
6900 Tavistock Lakes Blvd.
Orlando, FL 32827
United States

Email: support@autonomics.agency
Phone: +1 844-541-4456